It is the customer responsibility to READ this terms before ordering.
Please take the time to read them
Shipping & Delivery
All Orders placed at HFH will be delivered straight to your address ensuring a flawless international delivery process. Dispatched in 1-2 working days, from our warehouse in Montreal, Canada, your order will reach its destination within 2-4 business days Inchallah. Because we want to provide you with high quality items with an excellent service, we are using DHL worldwide priority express shipping.
FREE EXPRESS SHIPPING is given to CANADA on order of 75 USD & over and to USA on order of 150 USD & over
Otherwise, shipping is always express within 2-5 days and fees are as below:
CANADA: Flat rate 9.99 USD
USA: Flat rate 14.99 USD
WORLDWIDE: Depends on the bag value
You will always see the shipping fees before your confirm your order.
Worldwide Shipping is very expensive even with regular courier. We charge the regular price but we ship express. WE can do this because of the high volume we are shipping every week.
If you have any questions please contact our support team at: email@example.com
Returns & Replacements
At HFH - Hijabs For Her - we work hard to let you be happy with the items you buy from us. Should you find yourself unsatisfied with an order, or a certain product, we offer a hassle-free return service within 14 days of delivery. To request a return, please use our email support : firstname.lastname@example.org an Customer Service Representative will be in touch to support you with your request. Please note that the shipping returns fees are under the customer charge. Once we receive all the items, the payment you made will be refunded minus a 10 % restocking charge and original shipping charges. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES. It is the customer responsibility to make sure the delivery address is accurate. If any order is returned to us due to wrong delivery address, we will contact you first to correct the address and new shipping fees will be request before the order will be send again. Otherwise, the order will be considered as a return and a refund will be made to you minus All shipping fees and the 10% restocking charges. Please make sure your address is correct.
All items are the responsibility of the customer until received by Hijabs For Her and inspected.
All items to be returned to HFH should be as new, not worn unless for trying, unwashed, not damaged and not used otherwise. All HFH tags should be kept on the merchandise.
All orders must be placed directly to our website store. You can select your language and currency. If you feel any embarrassment or regret your order, please contact us and it will be our pleaser to assist you.
Payment, Pricing & Promotions
HFH - Hijabs For Her - uses the highest level of encryption security to process all online payments. Our Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
Customer is RESPONSIBLE for any custom duties. here are some informations regarding some countries:
Any order below X is FREE of any custom duties:
CANADA : No duties because we ship from canada
USA: X = 200 USD No custom duties for any order of 200 USD or less to USA
AUSTRALIA: X = 1000 USD ! No custom duties for any order of 1000$ or less.
For european countries, it is your responsibility to know how much your country will charge you for the custom duties.
You can calculate your customs duty here: Click here ( put Item code: 6214.90.90 / 0$ For insurance value)
Email us if you need any assistance.
Also Shipping is FREE ONLY to Canada on Order of 75 USD and over and to USA on Order of 150 USD and over.
We currently accept Visa & MasterCard and some Credit Cards and Paypal as payment options, alternative payment methods will be added and announced, within due course.